Our people come from different backgrounds and experiences. Their passion for customer success makes a difference to our stakeholders, clients, employees, investors, and global communities.

Our  complementary skills make us unique. 

Jyothi Murthy

Jyothi Murthy
AVP - International Delivery

Feisty, Outspoken & a big fan of vintage, timeless classics in general, when it comes to books, she resonates with Jo March from Louisa May Alcott's novel, but don't let that elude you! She works extensively for the equality of girls & educating them in rural areas. She chairs the POSH committee @ Epicenter
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Kamlesh Kudav

Kamlesh Kudav
AVP - Domestic Delivery

Kamlesh is a traveler; you never know when he might take off on a trip, could be a new country or the beaches in Goa. He loves going on long drives with his music keeping him company. Please don’t go by his looks; you will find him amid people at work and off work, living life to the fullest.
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Pravin Gandhi

Pravin Gandhi
Board of Director

Pravin Gandhi has over 35 years of operational and entrepreneurial experience in the IT industry in India and is a founding partner at Seedfund. With over twenty years of investing experience, he is extensively networked in the Indian investment and entrepreneurial space.
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Raj Thankappan

Raj Thankappan
Chairman & CEO

A voracious reader, who has worked around the World. Always impeccable with his words, and a big proponent of servant leadership. "AMAT VICTORIA CURUM" - Victory, personified, will love you if you are diligent in your preparations, that's how he lives his life.
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Ken Eldred

Ken Eldred
Board of Director

Ken Eldred is the founder of several successful companies, including Ariba Technologies and Inmac. He also helped found and sits on the board of advisors at Crosspoint Venture Partners. He is also the Founder and Chief Executive Officer of Living Stones Foundation, a public support organization with $100 million in assets to fund work and charity around the world
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Altaf Sayed

Altaf Sayed
VP - Sales & HR

What can you do with a simple excel sheet? Ask the excel magician. Never one to refuse anybody who needs help in Excel and PowerPoint, you’ve got to watch him in action. An avid follower of Astronomy, Mathematics and Physics, loves Snooker and spends most of his free time reading about science or on the baize table improving his game.
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Jatin Dalvi

Jatin Dalvi
Head - Strategy

He is a thinker, a reader. He is a quiet but intense soul who would love to spend time reading and enjoys old Indian Melodies. That precisely suits him to play a strategic role with Epicenter as its lead thinker. He loves to pick the needle from the haystack
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Sahir Sekhon

Sahir Sekhon
VP - Delivery

Sahir, a soccer fanatic, ensures that his team keeps up with the rigour, discipline, and agility required for operational excellence, just like any well-oiled champion footie squad. Visiting different countries and understanding their culture is something that tickles his brain. As a 90’s rock enthusiast, his advice during any crisis, like his favorite Bon Jovi song, is, “Keep the Faith”
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Sanjay Lokapur

Sanjay Lokapur
VP - Finance

He is a full marathon runner, but don’t expect to see a skinny side of him. He is a foodie too, so it balances out. As a prolific reader of ancient Indian Scriptures, including Upanishads, Rigveda, Mahabharat, he is coping with the new age audiobooks
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Pravin Thombare

Pravin Thombare
VP - Technology

Pravin was lost in the sea with no communication with land apparently for two full days. A wanderer! loves nature and explores the earth, water, air, fire, and void. He is an explorer of technology. If you ever have a product idea, then Pravin is the go-to guy. He will pull something out from the void.
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Siddhant Malhotra

Siddhant Malhotra
Head - Recruitment

Networked across industries, domains & ranks he is your perfect candidate & client ally. If you find yourself in the unique situation where you need to acquire a person or a group of people with rare skills, Siddhant is your man. In the world of sourcing & resourcing humans he is known as “The Concierge of Recruitment“.
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Stacy Alphonso

Stacy Alphonso
Head - Learning & Development

Stacy can speak in at least half a dozen different accents, has a down to earth attitude and is creative. If you are her close friend, then you would have received her art work as gifts. She also has a soft corner for animals. She believes in adopting, not buying and she encourages everyone to do so as well.
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Sukrut Trivedi

Sukrut Trivedi
AVP - Demand Generation

A lifelong fan and supporter of Manchester United Football club. Wanted to be a Travel guide. He likes to read fiction, Non Fiction and war strategy books. His favorite book is “The Godfather”. In his free time you will find him on his phone playing Candy Crush.
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Shashank Mistry

Shashank Mistry
AVP - Finance

Gallivanted! He leaves no opportunity to get lost to the places of the world only to satiate his ever-lasting cravings for the local cuisines. He tries too hard to be an aspiring Pianist but only in the oblivion. He is also an avid Cinema lover and can beat most of the cinephiles out there in movie trivia on his long road trips
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Rahul Patil

Rahul Patil
Head - Risk & Compliance

He loves taming wild horses. He wouldn’t mind falling from a horse because he is a Risk Analyst. He would rather ride one of them. Amidst his busy schedules, given an option to keep a horse at home, he would. He plants trees to make a polluted city a haven of Nature.
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Why do we exist?

Solutions through partnership

A Customer success philosophy and the shared mission of our team.

A set of guiding principles that upholds the values we cherish in every customer interaction. For us every customer interaction is emotional. We strive to ensure our clients are happy and successful. They are the lifeblood of our existence.

It is important for us to understand how consumers behave and what drives them. We consult with every client and understand their perspectives which helps us design and implement compelling solutions to make the partnership successful.

Epicenter Advantage

Epicenter’s unique blend of conceptual clarity and context understanding gives your organization a valuable external expert’s insights for business-critical support issues.

Our Collective Mission With our collective experience and over 21 years, and a team drawn from leading technology & BPM organizations, Epicenter is ideally poised to help organizations take advantage of technology to expand customer service & experience. Epicenter can help organizations with arriving at growth and go to market strategies using our B2B Demand Generation services, while using our technology & data-driven services to better understand the customer.

Invite one of us for a Keynote address
sales@epicentertechnology.com